by Rick Marengo | Aug 22, 2024 | Uncategorised
Why do it? Because you want all the mails for a person or job on your system accessible from the right record. Emails for people on your system are linked by (one or more) email name(s). Jobs, Events, Projects, Cases, etc are linked by a subject line code in the...
by Rick Marengo | Nov 30, 2020 | Uncategorised
Sharing email will increase productivity. However, there are some thorny issues we need to consider when implementing a MessageStore for your team to reference. They mostly revolve around the balance between the efficiency of the team when they have the information at...
by Rick Marengo | Oct 11, 2018 | Uncategorised
In some organisations, emails are a weapon and may be held tightly like poker cards. Any boss appreciates the confidentiality of their email to HR or within the management team. However, most of the time, the lost email is a drain on productivity. To use a...
